Terms & Conditions

1. Eligibility and Account Registration

1.1 Age Requirements

You must be at least 18 years old to register and use PGLucky88 Casino services. By creating an account, you represent and warrant that you are of legal age and have the legal capacity to enter into this agreement.

1.2 Account Registration

To access our gaming services, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information updated

1.3 Identity Verification

PGLucky88 Casino reserves the right to verify your identity at any time. You must provide valid identification documents when requested. Failure to comply may result in account suspension or closure.

2. Gaming Rules and Regulations

2.1 Fair Play

All games on PGLucky88 Casino are designed to provide fair and random outcomes. We use certified random number generators and undergo regular audits to ensure game integrity.

2.2 Game Rules

Each game has specific rules that players must follow. These rules are displayed within each game and must be adhered to. Violation of game rules may result in:

• Disqualification from the game
• Forfeiture of winnings
• Account suspension or termination

2.3 Betting Limits

PGLucky88 Casino implements betting limits to promote responsible gaming. These limits may be adjusted based on regulatory requirements and individual player circumstances.

2.4 Prohibited Activities

The following activities are strictly prohibited:

• Collusion or cheating in any form
• Use of automated software or bots
• Multiple account creation
• Money laundering or fraud
• Underage gaming
• Violation of local laws

3. Deposits and Withdrawals

3.1 Deposit Requirements

All deposits must be made using legitimate payment methods in your name. PGLucky88 Casino accepts various payment methods, and processing times may vary depending on the chosen method.

3.2 Withdrawal Process

Withdrawal requests are subject to verification and processing timeframes. You must:

• Complete identity verification
• Meet minimum withdrawal requirements
• Use the same payment method used for deposits (where possible)
• Comply with anti-money laundering requirements

3.3 Transaction Limits

PGLucky88 Casino may impose daily, weekly, or monthly transaction limits. These limits are designed to promote responsible gaming and comply with regulatory requirements.

4. Bonuses and Promotions

4.1 Bonus Terms

All bonuses and promotions are subject to specific terms and conditions, including:

• Wagering requirements
• Time limits for completion
• Game restrictions and contributions
• Maximum bet limits during bonus play

4.2 Bonus Abuse

PGLucky88 Casino strictly prohibits bonus abuse, including:

• Creating multiple accounts to claim bonuses
• Using bonus funds in violation of terms
• Collusion or manipulation of bonus systems
• Exploitation of promotional offers

4.3 Bonus Forfeiture

We reserve the right to forfeit bonuses and associated winnings if terms are violated or if bonus abuse is detected.

5. Responsible Gaming

5.1 Self-Exclusion

PGLucky88 Casino provides self-exclusion tools to help players manage their gaming activity. You can:

• Set deposit limits
• Set session time limits
• Request temporary or permanent self-exclusion
• Access responsible gaming resources

5.2 Problem Gaming Support

If you believe you may have a gambling problem, please seek help from professional organizations. PGLucky88 Casino provides information and links to support services.

5.3 Underage Gaming Prevention

We implement strict measures to prevent underage gaming and will immediately close accounts found to belong to minors.

6. Account Suspension and Termination

6.1 Suspension Rights

PGLucky88 Casino reserves the right to suspend or terminate accounts for:

• Violation of these Terms and Conditions
• Suspicious or fraudulent activity
• Providing false information
• Underage gaming
• Regulatory compliance requirements

6.2 Account Closure

You may close your account at any time by contacting customer support. Upon closure:

• Outstanding balances will be processed according to our policies
• Pending transactions will be completed
• Account data will be retained as required by law

7. Intellectual Property Rights

7.1 Ownership

All content, games, software, and intellectual property on PGLucky88 Casino are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes only.

7.3 Prohibited Uses

You may not:

• Copy, modify, or distribute our content
• Reverse engineer or attempt to extract source code
• Use our content for commercial purposes
• Remove or alter copyright notices

8. Limitation of Liability

8.1 Service Availability

PGLucky88 Casino strives to maintain continuous service availability but does not guarantee uninterrupted access. We are not liable for service interruptions due to:

• Technical difficulties
• Maintenance activities
• Force majeure events
• Third-party service failures

8.2 Limitation of Damages

To the maximum extent permitted by law, PGLucky88 Casino's liability is limited to the amount you have deposited in your account. We are not liable for indirect, incidental, or consequential damages.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Dispute Resolution

10.1 Customer Support

For any disputes or concerns, please contact our customer support team first. We are committed to resolving issues fairly and promptly.

10.2 Complaints Process

If you are not satisfied with our resolution, you may escalate your complaint through our formal complaints process, which includes:

• Written complaint submission
• Internal review and investigation
• Written response within specified timeframes
• Appeal process for unresolved complaints

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the jurisdiction in which PGLucky88 Casino operates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Amendments to Terms

PGLucky88 Casino reserves the right to modify these Terms at any time. We will notify users of significant changes through:

• Email notifications
• Website announcements
• In-platform notifications

Continued use of our services after changes indicates acceptance of the updated Terms.

13. Contact Information

For questions about these Terms and Conditions, please contact us:

• Visit our Support page for assistance
• Use our live chat feature for immediate help
• Email our legal team through our contact form

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and PGLucky88 Casino regarding your use of our services.